Customer Support

What’s available on Lasoo?

Can I shop off a catalogue on Lasoo or is it view only?

How can I ensure that I only see specials and promotions available in my location?

Can I purchase specials on Lasoo without leaving the platform?

Are specials on Lasoo cheaper or more expensive than buying direct or elsewhere?

How can I track my delivery?

What if I have not received my order or I received only a part of the whole order?

Is free delivery available on Lasoo?

I would like to request a return, who do I contact?

I have an issue with the received order or I want to request a refund?

How do I set my preferences for a more personalised experience?

Where can I access or manage my wishlist?

How do I manage notifications?

How can I protect myself from scammers posing as Lasoo?